PRIVACY POLICY

The information provided on the AI Fluent website is for general informational purposes only and does not constitute legal, financial, or professional advice. While we strive to ensure that the content on this website is accurate and up to date, AI Fluent makes no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any information available on the site.

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AI Fluent disclaims all liability for any loss or damages, including but not limited to direct, indirect, incidental, or consequential damages, that may arise from the use of the information, products, or services provided on this website.

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All AI tools, models, and automation solutions offered by AI Fluent are provided "as is," without warranties of any kind. AI Fluent does not guarantee specific outcomes or results from the use of our AI solutions, and users are responsible for ensuring compliance with applicable laws and regulations in their respective jurisdictions.

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By using this website, you acknowledge and agree that AI Fluent is not liable for any actions you take based on the information provided on the site. For tailored advice or specific concerns, we recommend consulting a professional.

Effective Date: [Insert Date]

At AI Fluent, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

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1. Information We Collect

We collect the following types of information from users:

- Personal Information: Name, email address, and mobile number that you provide when contacting us, signing up for our services, or requesting information.
- Business Information: Business name, industry, and other business details you provide during our interactions or when signing up for our services.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and other analytics data. This is collected via cookies and similar tracking technologies.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

- To provide and improve our AI automation services.
- To communicate with you regarding updates, offers, or inquiries related to our services.
- To analyse and monitor website performance and user behaviour (through Google Analytics) to optimise user experience.
- For marketing purposes, including newsletters and targeted ads, using platforms like HubSpot (with your consent where required).

 

3. Third-Party Services

We may share certain information with trusted third-party service providers to help us operate our business, including:

- Google Analytics: To track website traffic and analyse user behaviour. Google Analytics may collect information such as your IP address and how you interact with our website. For more details, you can review Google's Privacy Policy.
- HubSpot: For managing customer relationships and marketing communications. For more information on how HubSpot handles data, you can review HubSpot’s Privacy Policy.

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These third-party services may use cookies and similar tracking technologies to collect and store your data.

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4. Data Security

We take data security seriously and implement the following measures to protect your information:

- All personal information is encrypted both in transit and at rest.
- We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
- We ensure that third-party services we work with have strong security protocols to safeguard your data.

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5. Data Retention

We retain personal and business information for as long as we have a valid business reason to do so, such as fulfilling a contract, providing services, or complying with legal obligations. Once we no longer need your data, it will be securely deleted.

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6. Your Data Rights

If you are located in regions like the European Union (EU), United Kingdom (UK), or California, you may have the following rights under GDPR or CCPA:

- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal information in certain circumstances.
- Right to Object/Restrict Processing: You can object to or request that we restrict processing of your data.
- Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

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To exercise any of these rights, please contact us at dataprivacy@aifluent.io.

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7. Cookies and Tracking

We use cookies and similar technologies to track user activity on our website, which helps us improve user experience and gather analytics. By using our website, you consent to the use of cookies as outlined in this policy.

You can manage cookie preferences through your browser settings.

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8. International Data Transfers

As our primary markets include the Middle East, Europe, and the United States, your data may be transferred to, stored, and processed in countries outside your region. We ensure that such transfers comply with applicable data protection laws, including using Standard Contractual Clauses (SCCs) where required.

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9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

AI Fluent 
Email: dataprivacy@aifluent.io

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